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"I don't understand what I'm doing wrong."
Teresa said this to me last Thursday. She'd gotten a beautiful balayage and blowout from us two weeks ago.
"It looked perfect when I left," she said. "Now look at it."
Her hair was frizzy. Dull. The balayage pieces that had been so bright were barely visible.
"What are you doing at home?" I asked.
"Washing it every day," Teresa said. "Using the nice shampoo. Blow drying it."
There were the problems. All three of them.
I'm Karina, a colorist at LAHH Salon in Bay Harbor Islands. Been doing hair in Miami over a decade. This is common: beautiful salon results destroyed at home within days.
Not because clients don't care. Because nobody taught them how Miami hair care is different.
I asked Teresa to walk me through her routine.
"I wash my hair every morning," she said. "In the shower. Hot water feels good."
"What shampoo?" I asked.
She pulled it up on her phone. Drugstore brand. Regular formula. Not sulfate-free.
"That's stripping your color every single day," I told her.
"But I paid for sulfate-free shampoo here," Teresa said. "I thought any shampoo was fine at home."
That's where she was wrong. Miami humidity makes hair porous. Porous hair loses color faster. Sulfate shampoo accelerates it even more.
"Plus you're washing daily," I said. "That's too much."
"My hair gets oily," she said.
"Because you're over-washing it," I told her. "Your scalp produces more oil to compensate for being stripped every day."
She'd created a cycle. Wash daily because oily. Oily because washing daily.
Her hot water was also opening her cuticle. Making color escape faster. Making frizz worse.
The same week as Teresa, another client came in with a different home care disaster.
Brittany's hair looked good when she came to appointments. But she had photos on her phone of how it looked every morning when she woke up.
"Look at this," she said, showing me. Her hair was matted on one side. Frizzy everywhere else. Tangled at the nape.
"What's your pillowcase?" I asked.
"Cotton," Brittany said. "Why does that matter?"
"Cotton creates friction," I told her. "Your hair rubs against it all night. Causes tangles, frizz, and breakage."
She'd been sleeping with her hair loose on a cotton pillowcase for years. Wondered why it was always a disaster in the morning.
"Are you putting your hair up at all?" I asked.
"No," she said. "I just fall asleep."
Eight hours of friction every night. No protection. Her hair was getting damaged while she slept.
Then there was Daniela. She'd gotten a keratin treatment from us six weeks earlier. Should last three to four months. But it was already failing.
"It's frizzy again," she told me. "Did you do it wrong?"
I looked at her hair. The keratin had broken down prematurely. But not from bad application.
"Are you using heat protectant?" I asked.
"Sometimes," Daniela said. "When I remember."
"Are you blow drying without it?" I asked.
"Yeah," she said. "I mean, it's just hot air."
That "just hot air" was breaking down the keratin protein. Miami humidity was swelling her cuticle. Between the two, her treatment died in six weeks instead of lasting four months.
"Do you use UV protection?" I asked.
"On my skin," Daniela said. "Not my hair."
Miami sun was also degrading the keratin. Drying out her strands. Making the treatment fail faster.
All three of them had good intentions. All three were accidentally destroying their hair at home.
Teresa needed to completely overhaul her washing schedule and products.
"You're washing every day with hot water and sulfate shampoo," I said. "We need to change all three of those."
"All three?" she said.
"All three," I said.
First: frequency. "Wash every three days," I told her. "Not every day."
"My hair will be disgusting," Teresa protested.
"It'll be disgusting for the first week," I said. "Then your oil production will normalize."
Second: temperature. "Lukewarm water," I said. "Hot water opens your cuticle. Cool water at the end seals it."
"Cool water sounds miserable," she said.
"Cool water or faded balayage," I said. "Your choice."
Third: products. I sent her home with sulfate-free color-safe shampoo and proper conditioner.
"Use shampoo only on your scalp," I told her. "Conditioner only on your ends."
She looked skeptical. But agreed to try.
One week later she texted: "My hair feels greasy. I hate this."
"Push through," I replied. "Your scalp is adjusting."
Two weeks: "Okay it's getting better."
Three weeks: "I can't believe I was washing daily. My hair feels so much healthier now."
One month: She came in for a trim. Her balayage was still bright. Her hair felt strong. Not dry and damaged like before.
"Every three days is perfect," she said. "And my color hasn't faded."
Brittany's nighttime friction problem had a simple solution: silk pillowcase.
"Silk?" she said. "That sounds expensive."
"Twenty dollars on Amazon," I told her. "Or keep waking up with matted hair."
She bought one. Also started putting her hair in a loose braid before bed.
"Won't that make it wavy?" she asked.
"Slightly," I said. "But not tangled and broken."
First night with the silk pillowcase and braid, she texted me a photo the next morning.
"This is insane," she wrote. "My hair actually looks decent."
One week: "I can't believe a pillowcase made this much difference."
One month: Her hair at appointments looked better. Less breakage. Smoother. Not fighting eight hours of friction every night.
"I was causing so much damage while sleeping," she said. "And I had no idea."
Daniela's prematurely failing keratin needed consistent heat and UV protection.
"Every time you use hot tools," I told her. "You need heat protectant first. Every single time."
"Even for just a quick blow dry?" she asked.
"Especially for quick blow dries," I said. "Because you skip the protectant thinking it's fast."
I also gave her UV spray. "Apply this every morning," I said. "Before you leave the house."
"Every morning?" Daniela said.
"Your skin needs sunscreen daily in Miami," I said. "So does your hair."
She committed to the routine. Heat protectant every time. UV spray every morning.
Two months later: Her keratin was still smooth. Still working.
"My last keratin died at six weeks," she said. "This one's at eight weeks and still going strong."
Four months: Still working. Finally failed around month five.
"Normal lifespan," I told her. "Because you protected it this time."
Teresa learned that daily washing creates problems instead of solving them.
"I thought I had oily hair," she said. "Turns out I was causing the oil by over-washing."
Her daily hot-water sulfate washes faded her balayage in two weeks. Every-three-days lukewarm color-safe washes kept it bright for months.
"My hair is healthier and my color lasts longer," she said. "Just from washing less."
Brittany learned that sleep habits damage hair as much as styling habits.
"I never thought about what happens while I'm sleeping," she said. "But that's eight hours of damage every night."
Her cotton pillowcase and loose hair created morning disasters. Silk pillowcase and loose braid made mornings manageable.
"Twenty dollar pillowcase solved what I thought was unfixable hair," she said.
Daniela learned that protection products aren't optional in Miami.
"I thought heat protectant and UV spray were extras," she said. "For people who were really into hair care."
Her skipping protection killed her $300 keratin in six weeks. Consistent protection made it last five months.
"Protection isn't an extra," she said. "It's required if you want anything to last here."
Teresa: Daily hot-water sulfate washing fading balayage in 2 weeks → Every-3-days lukewarm color-safe keeping bright for months. Now 6 months maintaining, hair healthier and color lasting. "Can't believe I was washing daily."
Brittany: Cotton pillowcase loose hair creating morning tangles/breakage → Silk pillowcase loose braid making mornings manageable. Now 4 months, less breakage, smoother hair. "Twenty dollar pillowcase solved what I thought was unfixable."
Daniela: Skipping protection killing $300 keratin in 6 weeks → Consistent heat/UV protection lasting 5 months. Now on second keratin, protecting properly from day one. "Protection isn't an extra. It's required here."
If your salon results disappear within days at home, if you wake up with disaster hair every morning, if your treatments fail prematurely, you're not doing home care wrong because you don't care. You're doing it wrong because nobody taught you how Miami is different.
Not generic hair care. Miami hair care.
Ready to learn what actually works for your hair here? Book a consultation at LAHH Salon. We'll assess your current routine, identify what's sabotaging your results, and create a realistic plan that works with Miami's climate. 1090 Kane Concourse Unit B, Bay Harbor Islands, FL 33154. (305) 877-7706. See our hair services and home care products designed for humid climates.
Karina
Colorist, LAHH Salon