Who We Are

LAHH Salon ("we," "us," or "our") operates the website lahhsalon.com and our salon located at 1090 Kane Concourse Unit B, Bay Harbor Islands, FL 33154. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, book appointments, purchase products, or interact with us in any way.

What Information We Collect
We may collect the following types of personal information:

Personal Information: Your name, email address, phone number, mailing address, and payment details when you book an appointment, make a purchase, fill out a contact form, or create an account.

Appointment Information: Your booking history, service preferences, stylist preferences, and any notes related to your hair care needs.

Usage Information: Your IP address, browser type, device information, pages visited, time spent on our site, and referring URLs. This information is collected through cookies and similar tracking technologies.

Communication Information: Any messages, reviews, or feedback you send to us through our website, email, phone, or text message.

How We Use Your Information

We use your personal information to:

Provide and manage your salon appointments and services.
Process payments and transactions.
Send appointment confirmations, reminders, and follow-ups via email or text message.
Respond to your questions and requests through our contact form, phone, email, or text.
Send promotional offers, updates, and marketing communications (only with your consent).
Improve our website, services, and overall client experience.
Comply with legal obligations.

Text Messaging (SMS/MMS)

If you provide your mobile phone number and consent to receive text messages from LAHH Salon, we may send you appointment confirmations, reminders, and promotional messages via SMS or MMS.

Message and data rates may apply. Message frequency may vary. You can opt out of text messages at any time by replying STOP to any message. Reply HELP for assistance.

Your mobile phone number and any information collected through our text messaging program will not be shared with or sold to third parties or affiliates for marketing or promotional purposes. We will only use your mobile information to communicate with you directly about your appointments, services, and any promotions you have opted into.

How We Share Your Information

We do not sell your personal information to third parties.

We may share your information with trusted service providers who help us operate our business, including our booking platform, payment processor, email marketing platform, and website hosting provider. These providers only have access to the information necessary to perform their services and are required to protect your data.

We may also share your information if required by law, to protect our legal rights, or to prevent fraud or other harmful activity.

Cookies and Tracking

Our website uses cookies and similar technologies to improve your browsing experience, analyze site traffic, and understand how visitors use our site. You can manage your cookie preferences through your browser settings. Disabling cookies may affect some features of our website.

How We Protect Your Information

We use commercially reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. Our website uses HTTPS encryption to secure data transmitted between your browser and our servers. However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

Your Rights and Choices
You have the right to:

Request access to the personal information we hold about you.
Request correction of inaccurate personal information.
Request deletion of your personal information.
Opt out of marketing communications at any time.
Opt out of text messages by replying STOP.
To exercise any of these rights, contact us using the information below.

Children's Privacy
Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete that information.

Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this page periodically.

Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

LAHH Salon
1090 Kane Concourse Unit B
Bay Harbor Islands, FL 33154
Phone: (305) 877-7706
Email: emily@lahhsalon.com