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I'll never forget the client who walked in last week. She had her sunglasses on inside and was trying so hard to keep it together, but you could just feel the panic.
Her name was Melissa. A quick trip for "sun-kissed highlights" at another salon had turned into stripy, brassy orange. The Miami sun was making it look worse every day.
She whispered, "Can you fix this?"
That question is one we hear all the time at LAHH Salon. And my answer is always the same: "Yes, we can. Let's make a plan."
My name is Emily Safran-Wands, and after more than 20 years in this industry, I've seen every color disaster you can imagine. And I've learned that a color correction is about more than fixing a mistake. It's about restoring your confidence.
If you're reading this, you're probably feeling that same panic Melissa felt. Take a deep breath. Your hair isn't ruined. It just needs someone who knows how to fix it.
Let me show you what that actually looks like.
Melissa's highlights looked okay in the salon. Not great, but okay. She thought maybe they'd tone down as she washed her hair a few times.
Instead, they got worse. Brassier. More orange. More obvious.
"I don't understand," she said. "Why are they getting worse instead of better?"
The sun. Miami's constant UV exposure acts like bleach on your hair. It breaks down color molecules. Beautiful blondes turn yellow. Rich brunettes fade to brassy orange.
Melissa had been at Bal Harbour Beach the weekend after her highlights. Every day. No protection on her hair.
The sun accelerated the brassy disaster.
I have another client named Sarah who got her hair colored in New York before moving to Miami. The color looked perfect in New York. Three weeks in Miami? Faded and brassy.
"What happened?" she asked, confused. "It was fine before."
Different climate. The humidity here makes your hair shaft swell and open up. When the cuticle is open, it can't hold onto color. Faster fading. More problems.
Plus chlorine and salt water. Sarah had been swimming in her building pool almost daily. The chlorine was stripping her color and leaving behind mineral buildup.
"Nobody told me that would be a problem," she said.
Most stylists don't think about it. If they're not working in Miami year-round, they don't see what the environment does to color.
Check out all our color correction services here.
Melissa thought we'd just put a toner on her hair and she'd be done in an hour.
"How long will this take?" she asked when she sat down.
I looked at her hair. The orange was really strong. Very brassy. Uneven.
"This is going to take three sessions," I told her.
Her face fell. "Three? I thought you'd fix it today."
"I could put a dark color over it today," I said. "But in two weeks, the orange would start showing through. And your hair would be damaged. Is that what you want?"
"No," she admitted.
That's the reality. True color correction isn't one session. It's a process.
Session one for Melissa: We lifted some of the orange out and applied a blue-based toner to neutralize what was left. Her hair went from brassy orange to a more neutral light brown. Not her goal, but much better.
"It's not orange anymore," she said, relieved. "I can actually leave the house without a hat."
Session two, six weeks later: We lifted a bit more and applied another toner. She was now a medium ash blonde. Getting closer to her goal.
Session three, another six weeks: We did highlights to add dimension and toned everything to a beautiful honey blonde.
Total time: Three months. Total cost: About $1,200 ($400 per session).
But her hair was healthy. And the color was exactly what she wanted.
"I wish I'd just come here first," she told me. "The cheap highlights that started this cost me $150. Now I've spent $1,200 fixing them."
That's usually how it goes.
A woman named Diana came in two months ago. She'd been using box color at home for a year. Dark brown. Every six weeks, root to tip.
Her ends were black. Her mid-lengths were muddy brown. Her roots were a different shade of brown. Three distinct colors.
And the ends felt like straw.
"I thought I was saving money," she said. "But I hate how this looks."
Box color is a one-size-fits-all product for a million different hair types. It doesn't adjust for your hair's history or condition.
The fix for Diana was complicated. First, we had to remove as much of the buildup as possible. Then we had to even out the color. Then we had to cut off the most damaged ends (about 4 inches).
Then we could start building the color she actually wanted.
It took four sessions over four months. About $1,600 total.
"I was trying to save money with box color," she said at her final session. "I spent way more fixing it than I would have spent just getting it done professionally from the start."
I hear that a lot.
Sarah, the client who moved from New York, also tried box color at one point. Wanted to touch up her roots between salon appointments.
The box color didn't match her professional color at all. Created a harsh line. Made everything worse.
"I'll never do that again," she said.
Browse our recommended products here to maintain your color properly.
A client named Rachel came in wanting platinum blonde. Her hair was dyed black.
"How long will this take?" she asked.
"Six to nine months," I told her. "Maybe longer."
She looked shocked. "I've seen people go blonde in one session."
"And their hair breaks off two weeks later," I said. "Is that what you want?"
"No," she admitted.
Going from very dark to very light is the longest process. Trying to do it fast destroys your hair.
For Rachel, we planned five sessions spaced two months apart. Each session, we'd lift a little more color. Let her hair rest and recover between.
She's three sessions in right now. Her hair is a light brown with caramel highlights. Healthy. Strong. Getting lighter each time.
"I didn't believe it would take this long," she told me at her last appointment. "But I'm glad we're doing it slow. My hair still feels good."
Two more sessions and she'll be the blonde she wants. Total timeline: ten months from start to finish. Total cost: around $2,500.
That sounds expensive. But her hair will be healthy when we're done. And the color will last.
I've seen people try to go blonde in one session. Their hair turns to mush. Falls out when they brush it. They end up cutting it all off and starting over.
Rachel's hair will be intact.
The consultation. That's the most important part.
When Melissa came in with her orange disaster, we didn't start coloring immediately. We talked for 20 minutes first.
I looked at her hair history. What had been done to it. How damaged it was. What her natural color was.
I did a strand test to see how her hair would react to lightener and toner.
Then I explained the plan. Three sessions. Six weeks between each. Approximate cost.
"Can't we do it faster?" she asked.
"We could try," I said. "But your hair might break. Or the color might not hold. Is that a risk you want to take?"
She decided to do it the right way.
Diana, with the box color disaster, had the same conversation. Four sessions. Eight weeks between each. Her hair needed time to recover between each correction.
Rachel, going from black to blonde, needed even more time. Two months between sessions to let her hair rest.
That's what real consultation is. Not selling you a quick fix. Explaining what your hair can actually handle.
This is what everyone wants to know.
Melissa's three-session correction: $1,200 total Diana's four-session box color fix: $1,600 total Rachel's five-session dark-to-blonde journey: $2,500 total (so far)
Sarah's chlorine damage fix: One session, $300 (her damage was minor)
The cost depends on how damaged your hair is and how far you're trying to go from where you are now.
But here's the thing. If Melissa had come to us first instead of the cheap salon, her highlights would have cost $450. She would have had the color she wanted in one session.
Instead, she spent $150 on bad highlights plus $1,200 fixing them. Total: $1,350. And three months of looking in the mirror and hating what she saw.
Diana tried to save money with box color. Spent maybe $100 over the year on boxes. Then spent $1,600 fixing the damage. Total: $1,700. Plus she hated her hair the entire time.
"Cheap" color ends up being expensive.
Melissa asked me this at her consultation. "What if my hair is too damaged?"
"Then we won't try," I told her. "We'll cut it shorter and start over with healthy hair."
I'd rather tell you that upfront than take your money and damage your hair more.
I've had consultations where I told people their hair couldn't handle what they wanted to do. Not yet. Maybe in six months after treatments and cuts. But not now.
One woman wanted to go from black to platinum. Her hair was already breaking from previous bleaching.
"This won't work," I told her. "Your hair will fall out."
She didn't believe me. Went somewhere else that said they could do it. Three weeks later, she came back. Her hair was breaking off in chunks.
"You were right," she said. "Can you fix this?"
We couldn't. We had to cut it to a short bob to remove all the damaged hair.
If a stylist will do anything you ask without explaining the risks, run.
Melissa's color looked perfect after session three. Beautiful honey blonde. Exactly what she wanted.
"How do I keep it like this?" she asked.
Purple shampoo twice a week to prevent brassiness. UV protection spray before going outside. Deep conditioning mask once a week. Toning gloss every 8 weeks.
"That sounds like a lot," she said.
"It's maybe 10 extra minutes a week," I pointed out. "Plus one toning appointment every two months. That's what it takes to maintain blonde in Miami."
She's done it religiously for six months now. Her color still looks fresh.
Diana, after her box color fix, was terrified of doing anything wrong.
"Just come see me every 8 weeks," I told her. "Don't touch it at home between appointments."
She's been perfect about it. Her color stays beautiful.
Sarah learned to rinse her hair after swimming and use a clarifying treatment weekly. No more chlorine damage.
Rachel's still in progress. But she's following all the aftercare instructions perfectly. That's why her hair is still healthy three sessions in.
Ready to fix your color disaster? Book a consultation here and let's make a plan.
Give us a call at (305) 877-7706 or stop by at 1090 Kane Concourse Unit B, Bay Harbor Islands, FL 33154.
We'll tell you truly how long it will take, how much it will cost, and whether it's even possible. Then we'll fix it the right way.
Emily Safran-Wands
LAHH Salon
Keep Reading at LAHH Salon:
Color Correction in Miami: What It Takes to Fix Color Gone Wrong