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A client named Charlotte walked into LAHH Salon last year looking completely defeated. She'd been dealing with dry, frizzy ends for months and had tried every conditioner at Target and Ulta.
"Emily, I'm about to give up and just cut all my hair off," she said, close to tears. "Nothing works. My hair looks terrible no matter what I do."
I looked at her hair. It wasn't damaged beyond repair. It was just desperately dehydrated and weighed down by the wrong products.
"Before you cut it all off, let me try something," I said, pulling bottles from my station. Davines Oí Conditioner and Davines OI Oil. "I've been using these every single day for nine years. If they don't work on your hair, then we'll talk about cutting it."

She looked at the bottles skeptically. "I've tried expensive conditioners before. They all do the same thing. Nothing."
That's what most people think before they try the Oí line. Then everything changes.
I'm Emily Safran-Wands from LAHH Salon in Bay Harbor Islands, and I'm going to tell you what happened to Charlotte and why this product line has been my go-to recommendation for almost a decade.
Charlotte had been struggling with her hair for over a year when she came to see me. She has fine hair that gets weighed down easily, and she'd been using thick, moisturizing conditioners trying to fix her dry ends.
"Every conditioner I try makes my hair flat and greasy by the afternoon," she told me. "So then I stop using conditioner completely, and my ends get even drier. I can't win."
She'd spent hundreds of dollars on products over the past year. Nothing worked. She was exhausted and ready to just chop her hair into a short bob to avoid dealing with it anymore.
"I feel like I've tried everything," she said, her voice shaking. "I don't know what else to do."
I explained that the problem wasn't her hair. The problem was that she was using heavy conditioners on fine hair in Miami humidity. Those thick formulas were suffocating her hair and making it look lifeless.
Davines Oí Conditioner is different because it's formulated with roucou oil, which is naturally lighter than most oils used in hair products. It gives you the moisture you need without the weight that kills volume.
I used it on Charlotte's hair during her wash, focusing on mid-lengths and ends. When I blow-dried her hair, she started crying.
"It's so soft," she said, touching her ends over and over. "And it's not flat. How is this possible?"
That's why I've used this conditioner every single day for nine years. It's the only one I've found that delivers softness and shine on fine hair without destroying volume.
Charlotte left that day with the conditioner and strict instructions to use it every time she washed her hair. "Don't skip it," I told her. "And don't use anything else for at least two weeks. Just this."
Two weeks later, she texted me a photo of her hair. The text said: "I cried when I looked in the mirror this morning. My hair hasn't looked this good in over a year. Thank you."
Three weeks after that first appointment, Charlotte came back looking stressed again.
"The conditioner is working," she said. "My hair is so much better. But my ends are still frizzy by the afternoon, especially in this humidity. Is there anything else I can do?"
I showed her the Davines OI Oil that I use on every client after washing.
"I'm terrified of hair oils," she said immediately. "Every one I've tried made my hair look disgusting and greasy within hours."
I understood her fear. Most hair oils are too heavy for fine hair, especially in South Florida humidity. But this oil is different.
I applied one pump to her damp ends while her hair was still wet from washing. Just the ends, nowhere near her roots.
"That's it?" she asked, watching me. "That's all you're using?"
That's all you need. One pump for shoulder-length hair. Two maximum for longer hair.
When Charlotte's hair dried, she stood up and looked at herself in the mirror from every angle. "My ends are shiny," she said slowly. "Really shiny. But my hair doesn't feel heavy or greasy at all."
That's because this oil is formulated to absorb immediately without leaving residue. It cuts through Miami humidity without adding bulk or making hair look oily.
Charlotte bought the oil that day. She looked terrified walking out with it. "If this makes my hair greasy, I'm never trusting a hair oil again," she said.
Four days later, she texted me: "I'm obsessed with this oil. My hair stays soft and frizz-free all day. I can't believe I was scared to try it."
Two months after Charlotte started using the Oí products, she came back with her nine-year-old daughter Maya. Maya was crying in the waiting area.
"Maya's hair is so tangled that I can't brush it anymore," Charlotte said, looking exhausted. "She screams every time I try. We've been fighting about it every morning for weeks. I don't know what to do."
Maya has thick, curly hair that tangles easily. Charlotte had been trying to brush it dry, which was ripping through the knots and causing pain.
I showed Charlotte the combination I use on every curly-haired client who comes in with severe tangles: Davines OI All-in-One Milk followed by the OI Oil.
"More products?" Charlotte asked. "I thought using too many products was bad."
Not when they're lightweight and formulated to work together. The milk adds slip to make detangling easier. The oil seals everything in. Together, they make brushing completely painless.
I sprayed the milk through Maya's damp hair, then added a pump of oil to her ends. Then I showed Charlotte how to detangle starting from the bottom and working up with a wide-tooth comb.
Maya sat perfectly still. No crying. No pulling away. She looked shocked.
"It doesn't hurt," Maya said quietly.
Charlotte started crying. "We've been fighting about this every single morning for two months," she said. "I thought I was going to have to cut all her hair short because I couldn't brush it."
The milk and oil combination creates enough slip that the comb glides through without catching on knots. It's the only method I've found that works on severely tangled hair without causing pain or damage.
Charlotte bought both products immediately. One week later, she texted me: "Maya asked me to brush her hair this morning. She actually asked me. I almost cried again."
Six months after that first appointment, Charlotte and Maya come in together every eight weeks. Maya's hair is healthy and grows longer every time I see her. Charlotte told me last month, "That detangling method saved our relationship. I'm not exaggerating."
Now, one year after Charlotte first walked in ready to cut all her hair off, she uses the full Oí line every day. She comes in every eight weeks with Maya, and both of them have completely transformed how they feel about their hair.
"I tell everyone about these products," Charlotte said at her last appointment. "My coworkers ask me what I'm doing differently because my hair looks so much better. I show them the bottles."
Charlotte was ready to cut all her hair off before she tried the Oí Conditioner. Maya's tangled curls were causing daily battles and tears. Both were struggling with products that didn't work for their hair types.
Once they found the Davines Oí line, everything changed. Not just their hair, but their entire relationship with their hair.
If you're struggling with products that either don't work or make your hair worse, come see us at LAHH Salon. We can show you exactly which products from the Oí line will work for your specific hair type and concerns.
You can find us at 1090 Kane Concourse Unit B in Bay Harbor Islands, Florida. Call us at (305) 877-7706 or LAHH Salon online shop!