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Cancellation and Policies

The below policies are in place to protect our commission-based stylists.

  • No shows or cancellations made in less than 24 hours will be charged 50% of the scheduled service fee.
  • Appointments made the same day fall into our 24-hour policy and if canceled will be charged the 50% service fee.
  • We offer a 15-minute grace period for appointments. If you arrive later than 15 minutes, your appointment may be offered to another client or canceled.
  • All color and extension services require a $50 deposit.
  • Off-site services require a $50 deposit.
  • Click here for our special event terms and conditions.